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  • INBOUND CONTACT
    CENTRE SERVICES

    Let us answer and handle your inbound calls.
    From Sales Orders to New Enquiries.

  • OUTBOUND TELEMARKETING
    CAMPAIGNS
    New to conduct a new campaign or refresh an older one.
    Let us work with you to promote success.
  • DATABASE CLEANSING
    AND VERIFICATION
    You want to undertake a campaign but your data is stale.
    We can refresh and augment with new information.
  • TELEPHONE SERVICES
    FOR FRANCHISES
    We can complement your offering, and ensure consistency
    and smooth communication.
  • CUSTOMER SATISFACTION
    SURVEYS
    All Businesses need to listen to their customers.
    We can ask the right questions, giving you time to ensure everyone is happy.

Customer Satisfaction Surveys

  • Quantitative surveys, not qualitative surveys
  • Leadline's telemarketing team undertake telephone-based surveys
  • Survey design including a sample approach letter
  • Analysis report in Excel 

What is the best method for your survey? 

What response rates can you expect?

The difference between in-house and independent surveys 

For more information about how we can help please call us on 01666 511470, use our contact form or email info@leadline.co.uk